laptop and a wrench

Bogue

Using Google Chrome or MicrosoftEdge 126 to access ArcGIS Online organization 'Groups' or 'Gallery' pages returns the error "STATUS_ACCESS_VIOLATION" in the browser.

ArcGIS Online
Numéro d’ID de bogue BUG-000168462
EnvoiJune 19, 2024
Dernière modificationJuly 3, 2024
S’applique àArcGIS Online
Version trouvéeFeb 2024
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
Version de correctionPlanned Release Date: Q2 2024
StatutFixed

Informations supplémentaires

This issue is fixed on 6/26/2024.

Solution de contournement

This error stems from an update in Chromium impacting both Google Chrome and Microsoft Edge browsers. While working to investigate this issue, it is advised to temporarily use Google Chrome Beta or alternative browsers such as Safari or Mozilla Firefox. 

 

The issue can also be resolved by disabling the 'Web Accessibility' setting in Microsoft Edge's internal accessibility URL (edge://accessibility/). Google Chrome can be launched with this setting automatically disabled by opening its Properties > Shortcut and appending the following argument to the Target value '--force-disable-renderer-accessibility'.

Étapes pour reproduire

ID de bogue: BUG-000168462

Logiciel:

  • ArcGIS Online

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement