laptop and a wrench

Bogue

Upgrading ArcGIS Collector version from 19.2 to 20.1 while having an offline area on the device disconnects the offline area post upgrade, making the area unacceptable.

Dernière publication: July 10, 2020 ArcGIS Collector
Numéro d’ID de bogue BUG-000128175
EnvoiJanuary 27, 2020
Dernière modificationJune 5, 2024
S’applique àArcGIS Collector
Version trouvée19.2.0
Système d’exploitationApple iOS
Version du système d’exploitation12.0x
StatutNon-Reproducible

Informations supplémentaires

This behavior was tested by upgrading from ArcGIS Collector version 19.2 to version 20.1/20.2 and offline map areas were still accessible on the device and sync still completed successfully with existing offline edits. Therefore, this behavior was not reproducible.

Solution de contournement

Prevent ArcGIS Collector from auto updating through the device settings until it is ready to sync. Manually remove the offline area and re-download a new one post upgrade.

Étapes pour reproduire

ID de bogue: BUG-000128175

Logiciel:

  • ArcGIS Collector

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