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Bogue

Unable to use the web adaptor for the Routing Utility service in ArcGIS Business Analyst Enterprise 10.7.1 in a federated portal environment. The error, "Error: An error occurred while creating a site. Please try again later." is returned.

Dernière publication: August 22, 2022 ArcGIS Business Analyst Enterprise
Numéro d’ID de bogue BUG-000127351
EnvoiDecember 12, 2019
Dernière modificationJune 5, 2024
S’applique àArcGIS Business Analyst Enterprise
Version trouvée10.7.1
Système d’exploitationWindows OS
Version du système d’exploitation10.0
Version de correction10.8.1
StatutFixed

Informations supplémentaires

This is caused by an incorrect private server URL being used by GeoEnrichment for drive time requests with this deployment pattern. This issue is fixed in the 10.8.1 release.

Solution de contournement

Navigate to the following location:

  1. Navigate to Portal Home > Settings > Utility Services > Directions and Routing.
  2. Change the routing service type drop-down from Routing to Service Area.
  3. Use the fully qualified domain name (FQDN) with the 6443 port rather than Web Adaptor.
  4. Restart the World GeoEnrichment Service in Server Manager.

Étapes pour reproduire

ID de bogue: BUG-000127351

Logiciel:

  • ArcGIS Business Analyst Enterprise

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