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Bogue

Unable to use enterprise logins to log in to Portal for ArcGIS, ArcGIS Online or Collector, with a Mac OS X or iOS Device when the cookie exceeds 4KB.

Dernière publication: August 18, 2017 ArcGIS Online
Numéro d’ID de bogue BUG-000099770
EnvoiOctober 3, 2016
Dernière modificationFebruary 18, 2025
S’applique àArcGIS Online
Version trouvée4.3
Système d’exploitationApple iOS
Version du système d’exploitation9.0x
StatutKnown Limit

Informations supplémentaires

The cookie that exceeds the 4KB limit set by the Apple Safari web browser is set and is used by the Microsoft ADFS login page. Esri software is not involved in the authentication of the user during the SAML login process. This Apple limitation is addressed in iOS 11. Upgrade the device OS to avoid this limitation.

Solution de contournement

Workaround 1: Disable one of the advanced features, this creates a 4KB cookie and no issues will occur.Workaround 2: Press the ‘Back’ button and submit credentials again, this passes the truncated part of the cookie and grants access.

Étapes pour reproduire

ID de bogue: BUG-000099770

Logiciel:

  • ArcGIS Online

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