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Bogue

Unable to transfer all licenses from one License Manager to another.

Dernière publication: March 13, 2015 ArcGIS License Manager
Numéro d’ID de bogue BUG-000085723
EnvoiFebruary 27, 2015
Dernière modificationJune 5, 2024
S’applique àArcGIS License Manager
Version trouvée10.3
Système d’exploitationWindows OS
Version du système d’exploitation2008 R2 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Solution de contournement

Deauthorize remaining license on 'parent' and authorize license on 'child'. On 'child' License Manager, authorize four of the five licenses per feature. Authorization completes successfully. Issue appears to be with the 'parent' License Manager since clearing the Trusted Storage on 'child' License Manager does not resolve the Issue. If licenses are authorized on 'parent’ License Manager in stages, each additional stage results in one less license being able to be transferred to the ‘child’ License Manager. For example: Authorize 2 licenses for each feature on 'parent' License Manager, then authorize an additional 3 of each feature on 'parent' License Manager. This will mean a total of 5 available licenses for each feature are on the ‘parent’ License Manager. The 'child' License Manger will only be able to authorize 3 (5-2=3) of each feature.

Étapes pour reproduire

ID de bogue: BUG-000085723

Logiciel:

  • ArcGIS License Manager

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