laptop and a wrench

Bogue

'Unable to run java.exe’ error received during portal upgrade due to presence of an extension-less file called ‘program’ in the portal install directory which causes the portal homepage to be inaccessible after the upgrade.

Dernière publication: March 9, 2018 Portal for ArcGIS
Numéro d’ID de bogue BUG-000111763
EnvoiFebruary 18, 2018
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.5.1
Système d’exploitationWindows OS
Version du système d’exploitation2012 R2
StatutKnown Limit

Informations supplémentaires

Microsoft does not recommend having an extension-less file named "Program" in the root of the drive (For example: C:\Program) as this can cause issues with many applications. Upon starting the operating system, if it detects a file or folder in the root of the drive named C:\Program it usually displays the following message: "File Name Warning There is a file of folder on your computer called "C:\Program" which could cause certain applications to not function correctly. Renaming it to "c:\Program1" would solve this problem. Would you like to rename it now?"

Solution de contournement

Rename the <a href="file:C:/Program" target="_blank">C:\Program</a> file to <a href="file:C:/Program1" target="_blank">C:\Program1</a>

Étapes pour reproduire

ID de bogue: BUG-000111763

Logiciel:

  • Portal for ArcGIS

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