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Bogue

Unable to print ArcGIS StoryMaps (Ctrl + P) when ArcGIS StoryMaps is accessed from StoryMap Collection through Google Chrome or Microsoft Edge. The URL (storymaps.arcgis.com) refuses to connect.

Dernière publication: December 31, 2020 ArcGIS Online
Numéro d’ID de bogue BUG-000136295
EnvoiDecember 18, 2020
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvée8.4
Système d’exploitationWindows OS
Version du système d’exploitationN/A
StatutKnown Limit

Informations supplémentaires

There are technical challenges with printing an embedded story, so a different way to print individual stories within a collection is not to be addressed. The workaround is the recommended way to print stories that appear in a collection. Open the story which appears in a collection in a new tab (using the option in the ... header menu) and print it from the new tab.

Solution de contournement

  1. Launching the collection from the Mozilla Firefox web browser prompts to open the page in a new window to print the screen.
  2. Open ArcGIS StoryMaps from each individual link and then print. Do not open the applications from within the collection.

Étapes pour reproduire

ID de bogue: BUG-000136295

Logiciel:

  • ArcGIS Online

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