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Bogue

Unable to print a layout from ArcGIS Pro to the RICOH MP C5504 printer.

ArcGIS Pro
Numéro d’ID de bogue BUG-000179775
EnvoiSeptember 30, 2025
Dernière modificationNovember 13, 2025
S’applique àArcGIS Pro
Version trouvée3.5.3
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

Unexpected results when printing are the result of the driver's inability to properly convert ArcGIS Pro's print metafile. In this case, the PostScript driver does not have the same error in conversion. Since the problem only occurs with a specific printer model and driver, this issue will not be addressed in the print functionality. Possibly, a future revision of the Ricoh driver can resolve the conversion issue, or reducing the resource consumption of the print by lowering the size or resolution prints the layout successfully.

Solution de contournement

Installing the PostScript driver serves as a potential workaround, although the underlying cause remains unclear.

Étapes pour reproduire

ID de bogue: BUG-000179775

Logiciel:

  • ArcGIS Pro

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