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Bogue

Unable to login to ArcGIS Pro using a numeric login created as an Esri account and added to an organization. The following error is returned, "ArcGIS Pro was not able to download license from the licensing portal".

Dernière publication: March 30, 2017 ArcGIS Online
Numéro d’ID de bogue BUG-000099323
EnvoiSeptember 14, 2016
Dernière modificationMay 31, 2023
S’applique àArcGIS Online
Version trouvée4.2
Version Fixed2.0
StatutFixed

Solution de contournement

Do not create an Esri account with a numeric username.This issue seems to only occur when inviting existing users from an Esri account, which contains completely numeric usernames. Issue is not reproducible when a numeric username is created upon invitation to ArcGIS Online organization (i.e. "Send invitations to pre-established usernames").

Étapes pour reproduire

ID de bogue: BUG-000099323

Logiciel:

  • ArcGIS Online

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