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Bogue

Unable to log in to ArcGIS Tracker with a custom role on iOS devices.

Dernière publication: May 27, 2021 ArcGIS Tracker
Numéro d’ID de bogue BUG-000130648
EnvoiMay 6, 2020
Dernière modificationJune 5, 2024
S’applique àArcGIS Tracker
Version trouvée20.1.0
Système d’exploitationApple iOS
Version du système d’exploitation13.0x
StatutWill Not Be Addressed

Informations supplémentaires

This is as designed. It is a documented requirement that mobile users are required to have the 'View content shared with the organization' privilege. Users are able to sign in with the Android version of ArcGIS Tracker is due to a bug and has been addressed.

Solution de contournement

Two solutions are available:

  1. Assign the 'View content shared with organization' privilege to the mobile user.
    1. In ArcGIS Online, under General Privileges > Content.
    2. Enable View Content Shared with Organization.
  2. Share the location tracking service with a group the user has access to.

Étapes pour reproduire

ID de bogue: BUG-000130648

Logiciel:

  • ArcGIS Tracker

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