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Bogue

Unable to download different formats of data on the first attempt in ArcGIS Hub.

Dernière publication: May 31, 2022 ArcGIS Online
Numéro d’ID de bogue BUG-000146451
EnvoiJanuary 28, 2022
Dernière modificationMarch 25, 2025
S’applique àArcGIS Online
Version trouvée9.4
Système d’exploitationWindows OS
Version du système d’exploitationN/A
StatutWill Not Be Addressed

Informations supplémentaires

There is no plan to fix this issue because strategically ArcGIS Hub is moving away from supporting the current download system in favor of a more robust and performant one. The observed behavior occurs when attempting to download shortly after the content is shared to a site. ArcGIS Hub has not had enough time to generate a cached file. As a result, ArcGIS Hub does not display the correct error message on the initial load. This only occurs when opening the item right away. By waiting a few minutes before an initial load, by closing and opening the download sidebar, or refreshing the page, the download status does not display an endless generation process. Additionally, it is recommended that users enable an editor tracking on the service, which produces the last edit date on the service. This allows ArcGIS Hub to know when a service is updated, and it displays the appropriate messaging.

Étapes pour reproduire

ID de bogue: BUG-000146451

Logiciel:

  • ArcGIS Online

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