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Bogue

The Save button is unavailable in ArcGIS Web AppBuilder after editing the web app.

Dernière publication: August 15, 2022 ArcGIS Online
Numéro d’ID de bogue BUG-000147663
EnvoiMarch 16, 2022
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvée9.4
Système d’exploitationWindows OS
Version du système d’exploitation10.0
StatutKnown Limit

Informations supplémentaires

The issue is a known limitation of ArcGIS Web AppBuilder because simultaneous editing of an app is not supported. Refer to https://support.esri.com/en/Technical-Article/000023192 for the workarounds.

Solution de contournement

Reload the web app

  • Resize the browser window. This enables the Save button to save edits made to the web app. (This resolves the issue in most cases.)
  • In the web app page, select another theme and click Save. Relaunch the web app.
  • Load the web app in a different browser. Make the required edits and click Save.

Limit access to the web app to one user at a time

  • Ensure no other users are editing the web app simultaneously when the web app is a shared resource.

Check and replace the JSON of the web app

  • Replace the JSON of the web app using ArcGIS Online Assistant for a new configuration of the web app. (Note: ArcGIS Online Assistant is outside of Esri's Scope of Support.)

Recreate the Web App

Refer to Problem: Unable to save edits in Web AppBuilder for ArcGIS article for more information on the issue.

Étapes pour reproduire

ID de bogue: BUG-000147663

Logiciel:

  • ArcGIS Online

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