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Bogue

The “Read Timed Out” error creates orphaned items in Portal for ArcGIS.

Dernière publication: February 13, 2020 Portal for ArcGIS
Numéro d’ID de bogue BUG-000128093
EnvoiJanuary 22, 2020
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.6.1
Système d’exploitationWindows OS
Version du système d’exploitation2019 64 Bit
StatutKnown Limit

Informations supplémentaires

This is a known limitation. ArcGIS Enterprise is not designed to have a high-availability setup split across the separate data centers with high latency between the components.

Solution de contournement

  1. Log in to Portal for ArcGIS > My Content.
  2. Open the Item Details page for the items to be deleted.
  3. Note the Item ID from the URL for the orphaned item(s).
  4. Stop the Portal for ArcGIS service.
  5. Navigate to the portal content directory and find the item folder containing the orphaned item(s) using the Item ID noted in Step 3.
  6. Delete the folder containing the orphaned item(s).
  7. Restart the Portal for ArcGIS service.
  8. Log in to Portal for ArcGIS to confirm the deletion of the orphaned item(s).

Étapes pour reproduire

ID de bogue: BUG-000128093

Logiciel:

  • Portal for ArcGIS

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