laptop and a wrench

Bogue

The Portal for ArcGIS health check does not detect when a portal machine's Sharing REST API search operations fail in a highly available ArcGIS Enterprise deployment.

Dernière publication: September 3, 2022 Portal for ArcGIS
Numéro d’ID de bogue BUG-000149252
EnvoiMay 13, 2022
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.8.1
Système d’exploitationWindows Server
Version du système d’exploitation2019 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

The health check for Portal for ArcGIS health check is meant as a lightweight check of whether the machine can accept requests. It is not meant to provide a comprehensive status check. Additionally, supporting high availability means following best practices related to high availability, such as ensuring that one machine is available during any reboot or patching. Understandably, other significant unplanned outages may be unavoidable, but there are still no plans to add a search request to the health check operation. The operational health script in ArcGIS Enterprise 11.0, or a custom script, can be used to alert an administrator of a portal not functioning correctly.

Solution de contournement

Create a custom script that performs searches on Portal1 and Portal2 on a regular basis, and if the search fails on a given machine, instructs the load balancer to remove the machine from the back-end pool.

Étapes pour reproduire

ID de bogue: BUG-000149252

Logiciel:

  • Portal for ArcGIS

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