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Bogue

The Plan Routes tool in Portal for ArcGIS fails with an error, "Input route data file is not a valid zip file." when ‘Include route layers’ is checked, if hosting server does not have internet access, and Portal for ArcGIS is configured with ArcGIS Online network utility services

Dernière publication: March 30, 2018 Portal for ArcGIS
Numéro d’ID de bogue BUG-000112751
EnvoiMarch 27, 2018
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.6
StatutKnown Limit

Informations supplémentaires

If the routing utility services are configured to be from ArcGIS Online, the hosting server must have internet access when the option to include route layer is selected. The workaround is to publish all the routing services on the hosting or any other server with the Portal for ArcGIS. Do not use ArcGIS Online services for routing.

Solution de contournement

Use on-premise route service instead of ArcGIS Online network utility.

Étapes pour reproduire

ID de bogue: BUG-000112751

Logiciel:

  • Portal for ArcGIS

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