laptop and a wrench

Bogue

The Esri Story Map Cascade immersive video freezes when clicking the Mute or Unmute button.

Dernière publication: April 12, 2019 ArcGIS Online
Numéro d’ID de bogue BUG-000121548
EnvoiApril 8, 2019
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvée7.1
Système d’exploitationN/A
Version du système d’exploitationN/A
StatutWill Not Be Addressed

Informations supplémentaires

Esri focuses its development efforts on the current generation of the ArcGIS StoryMaps products and has previously announced that the classic storytelling templates, which are currently in extended support, will be moved to mature support in October 2023. As a result of this direction, the development team no longer considers enhancements to the classic templates and only considers critical-priority bug fixes. This issue is either an enhancement or a bug that is not classified as critical, so the development team does not plan to address it in the classic Esri Story Maps templates. ArcGIS StoryMaps is developed with modern technology and design patterns and the benefit of years of feedback received from the storytelling community about Esri’s classic storytelling templates. Although some issues and enhancements are never implemented in the classic templates, many of these are incorporated into ArcGIS StoryMaps or are being considered for future updates to ArcGIS StoryMaps. For more information on the classic Esri Story Maps template transition plan, refer to the ArcGIS Blog: https://www.esri.com/arcgis-blog/?s=#&tag=classic-esri-story-maps-transition.

Solution de contournement

  • If sound is not necessary, click Mute instead of 'Button to Enable' under the appearance options of the immersive video.
  • If sound is necessary, add the video by clicking Media instead of Immersive. The sound can be controlled on the YouTube video.

Étapes pour reproduire

ID de bogue: BUG-000121548

Logiciel:

  • ArcGIS Online

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