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Bogue

The captured photos in ArcGIS Field Maps rotate 90 degrees when the Photo Upload Size setting is set to anything other than Actual on some iOS devices and location services are disabled.

Dernière publication: July 28, 2022 ArcGIS Field Maps
Numéro d’ID de bogue BUG-000149216
EnvoiMay 12, 2022
Dernière modificationSeptember 26, 2025
S’applique àArcGIS Field Maps
Version trouvée22.3
Système d’exploitationApple iOS
Version du système d’exploitation15.x
StatutNon-Reproducible

Informations supplémentaires

This is not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.3.0. Recommend upgrades to the latest versions of ArcGIS Field Maps and iOS if possible. This is also not reproducible using an iPhone 12 Pro running iOS 15.5 and ArcGIS Field Maps version 22.2.0 (RC4, Build 736) either, with multiple non-Actual photo size collection settings used, and whether the phone was rotated in vertical or landscape mode when taking the picture.

Solution de contournement

Set the Photo Upload Size to Actual to resolve the issue for all devices experiencing this issue. Deleting and re-installing ArcGIS Field Maps resolves this issue in some cases.

Étapes pour reproduire

ID de bogue: BUG-000149216

Logiciel:

  • ArcGIS Field Maps

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