laptop and a wrench

Bogue

The ArcGIS Survey123 field app on Samsung Galaxy Tab Active2 running Android 9 is unable to pair with Trimble R1.

Dernière publication: December 28, 2021 ArcGIS Survey123
Numéro d’ID de bogue BUG-000138439
EnvoiMarch 24, 2021
Dernière modificationJanuary 29, 2025
S’applique àArcGIS Survey123
Version trouvée3.12
Système d’exploitationAndroid
Version du système d’exploitation9.x
StatutNon-Reproducible

Informations supplémentaires

This issue was not reproducible in-house and will not be addressed at this time. If the issue persists, contact Esri Support Services.

Solution de contournement

Ensure the GNSS receiver is on the latest firmware and NMEA strings are enabled on the receiver. Ensure GNSS Direct does not have a connection to the device preventing ArcGIS Survey123 from establishing a connection. Refer to the website for the latest R1 firmware, https://www.trimble.com/globalTRL.aspx?nav=Collection-109385.

To enable NMEA strings:

  1. Open the GNSS Status app.
  2. Connect to the receiver in the app.
  3. Select the menu and select NMEA.
  4. Move all NMEA strings to Selected and save the settings. 
  5. Remove the connection to the receiver from GNSS Direct and connect in ArcGIS Survey123.

Étapes pour reproduire

ID de bogue: BUG-000138439

Logiciel:

  • ArcGIS Survey123

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement