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Bogue

Survey123 for ArcGIS forms with the pulldata() functions crash when the Excel file in which the pulldata() function calls, contains a large number of rows.

Dernière publication: March 25, 2020 ArcGIS Survey123
Numéro d’ID de bogue BUG-000128949
EnvoiFebruary 26, 2020
Dernière modificationJune 5, 2024
S’applique àArcGIS Survey123
Version trouvée3.7
Système d’exploitationApple iOS
Version du système d’exploitation12.0x
StatutKnown Limit

Informations supplémentaires

This is a known limitation. The crash is being observed on a 5+-year-old device with the lowest specification iOS device currently supported. The same survey with 1 million records in CSV used by pulldata does not crash on other iOS devices or Android devices with larger memory. Given the user requirement to have 1 million records in a CSV, the hardware used needs to be adequate to manage such a high volume of data. The error and crash are due to the device running out of memory, as the iPhone 6 and 6+ have a slower CPU and memory size compared to more current models. This issue can not be resolved by code changes in the app if trying to use 1 million records and searching through them using pulldata on the device.

Solution de contournement

The workaround is to use a better-suited device (iPhone 7 or above) with a faster CPU and a larger amount of available memory.

Étapes pour reproduire

ID de bogue: BUG-000128949

Logiciel:

  • ArcGIS Survey123

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