laptop and a wrench

Bogue

Story Map Tours created from a web map containing a hosted feature service published from a CSV file are recognized as originating from an older version and fail to open with the error, "Sorry, Map Tour loading failed."

Dernière publication: October 27, 2016 ArcGIS Online
Numéro d’ID de bogue BUG-000099458
EnvoiSeptember 20, 2016
Dernière modificationJune 11, 2020
S’applique àArcGIS Online
Version trouvée4.3
Plateforme serveurWindows
Plateforme client7.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

Changes to the JSAPI require that a feature services used to define the tour have Attachments enabled when used in Story Map Tour. The documentation will be updated to reflect this new requirement. http://storymaps.arcgis.com/en/faq/ Note: If you author a feature service to define a Map Tour, you need to enable attachments in that feature service even though you won't be using attachments for your images.

Solution de contournement

Create the story map from scratch from the Map Tour Builder (<a href="https://www.arcgis.com/apps/MapTour/index.html?fromScratch" target="_blank">https://www.arcgis.com/apps/MapTour/index.html?fromScratch</a>), and import the CSV file directly.For existing applications that suddenly stop working, re-create the application using the Map Tour Builder, and use ArcGIS Online Assistant to copy the JSON notation in the data section of the new working app, and paste it to the JSON data section of the non-working app.

Étapes pour reproduire

ID de bogue: BUG-000099458

Logiciel:

  • ArcGIS Online

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement

En savoir plus sur ce sujet