laptop and a wrench

Bogue

Story Map Tour applications created from a web map containing only a non-Web Mercator basemap display a blank basemap in builder mode if the 'Start a new Tour' option is selected.

Dernière publication: December 20, 2016 ArcGIS Online
Numéro d’ID de bogue BUG-000100916
EnvoiNovember 18, 2016
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvéeN/A
Système d’exploitationWindows OS
Version du système d’exploitation10.0
StatutWill Not Be Addressed

Informations supplémentaires

The Story Map Tour experience will be redeveloped from scratch in 2017. As a result, only high-priority issues are addressed in the existing Map Tour app. Since only a very small number of authors seek to create stories with non-Web Mercator maps, and there is a workaround for this issue, it does not qualify as high priority. Support for non-Web Mercator basemaps will be considered in the development of the new Map Tour app.

Solution de contournement

Create the Map Tour application with a basemap in the Web Mercator projection, and change the basemap to another projection while in the Map Tour builder. Note that the workaround may result in BUG-000100836, with the following description: "In Story Map Tour, when changing to a basemap with a different projection in the Map Tour Builder the new basemap does not automatically appear." The workaround is to save the story map, and then refresh the browser.

Étapes pour reproduire

ID de bogue: BUG-000100916

Logiciel:

  • ArcGIS Online

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement