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Bogue

Some organizations in ArcGIS Online may experience drops or spikes in storage credit charges prior to early January 2020 or an increase in storage credit charges early January 2020.

Dernière publication: February 18, 2020 ArcGIS Online
Numéro d’ID de bogue BUG-000127884
EnvoiJanuary 13, 2020
Dernière modificationJuly 21, 2025
S’applique àArcGIS Online
Version trouvée7.4
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
Version de correctionN/A
StatutFixed

Informations supplémentaires

Due to an issue with the storage querying system identified, customers may have seen an increase in their credits for storage around January 6, 2020. Credits for feature storage are now reported accurately while they were under-reported previously. The Operations team continues to evaluate this issue, and there may still be minor under-reporting of storage as the team continues to finalize a fix for an upcoming release. Customers are not retroactively charged for credits that were not charged before January 6, 2020, or for any under-reported storage calculations related to this issue before it is fully resolved. Charts and reporting continue to reflect the lower credit usage calculation and will not be updated.

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ID de bogue: BUG-000127884

Logiciel:

  • ArcGIS Online

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