laptop and a wrench

Bogue

Scene Viewer in Portal for ArcGIS constantly prompts for authentication in Internet Explorer when adding a resource from another server that uses Integrated Windows Authentication (IWA).

Dernière publication: November 9, 2017 Portal for ArcGIS
Numéro d’ID de bogue BUG-000105343
EnvoiMay 23, 2017
Dernière modificationAugust 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.5
Système d’exploitationWindows OS
Version du système d’exploitation2012 R2
StatutWill Not Be Addressed

Informations supplémentaires

The original problem reported (sign-in loop) is actually a known limitation of IWA, which cannot be used via proxy, thus the app tries to authenticate multiple times in a loop. (Note that in 3D proxy or CORS is required to download images because of stricter webgl requirements for rendering images, so this is not a problem in the MapViewer.) To make the Scene Viewer open the service without the proxy using Cross Origin Resource Sharing (CORS) the server must be added to the Trusted Servers list. This however might still not work in IE / Microsoft Edge (but works in all other browsers) due to a bug with their implementation of IWA with xhr: https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/11018116/ If users run the Scene Viewer in an updated version of Microsoft Edge with the fix installed, this solution works. We could not find any information about a fix being available for Internet Explorer users.

Solution de contournement

Use Google Chrome.

Étapes pour reproduire

ID de bogue: BUG-000105343

Logiciel:

  • Portal for ArcGIS

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement