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Bogue

Offline areas fail to download after the sync is disabled and re-enabled for a layer in ArcGIS Collector (iOS).

Dernière publication: January 8, 2021 ArcGIS Collector
Numéro d’ID de bogue BUG-000136054
EnvoiDecember 10, 2020
Dernière modificationJune 5, 2024
S’applique àArcGIS Collector
Version trouvéeN/A
Système d’exploitationApple iOS
Version du système d’exploitation14.0x
StatutWill Not Be Addressed

Informations supplémentaires

This is expected behavior when disabling the sync capability of a feature service after map areas have been generated for a web map. The existing map areas can no longer be downloaded and need to be recreated through the web map settings. When disabling the sync capability, there is a warning message returned, "If you disable sync the existing copies can no longer upload or download any data changes." This applies to existing offline areas which have been downloaded prior as well as to the map areas themselves created for the web map. Refer to the 'Manage map areas' section in the following link, https://doc.arcgis.com/en/arcgis-online/manage-data/take-maps-offline.htm#ESRI_SECTION1_8C6055E984D34AF4A25B989DDCAACF87.

Solution de contournement

Delete the offline map areas and create new ones.

Étapes pour reproduire

ID de bogue: BUG-000136054

Logiciel:

  • ArcGIS Collector

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