laptop and a wrench

Bogue

Mozilla Firefox and Internet Explorer web browsers crash when viewing a 3D scene with multipatch features in ArcGIS Online scene viewer.

Dernière publication: April 24, 2018 ArcGIS Online
Numéro d’ID de bogue BUG-000113269
EnvoiApril 17, 2018
Dernière modificationJune 5, 2024
S’applique àArcGIS Online
Version trouvée6.1
Système d’exploitationWindows OS
Version du système d’exploitation2012 R2
StatutWill Not Be Addressed

Informations supplémentaires

Thanks for the report! We are very happy to try to figure out why a single Scene Layer crashes the browser, our goal is that this never happens. However there are cases that we cannot support because they break the essential design of the Scene Layers and this is one of them: this scene layer contains only one single feature for the entire cache (buildings, trees, etc). Scene Layers require individual features for each building to work optimally, this way the web client can decide how much data to load without crashing. Please split the layer into individual features, regenerate the SLPK and try again.

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ID de bogue: BUG-000113269

Logiciel:

  • ArcGIS Online

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