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Bogue

Installation of License Manager 9.x fails if the TEMP and TMP variables are in the default location of %USERPROFILE%\locals~1\TEMP.

Dernière publication: August 25, 2014 ArcGIS for Desktop
Numéro d’ID de bogue NIM059983
EnvoiAugust 12, 2010
Dernière modificationJune 5, 2024
S’applique àArcGIS for Desktop
Version trouvée9.3.1
Système d’exploitationWindows OS
Version du système d’exploitationXP
Version de correction10
StatutFixed

Informations supplémentaires

Fixed for the ArcGIS 10 License Manager

Solution de contournement

KB28125:Follow the steps below to change TEMP and TMP environment variables to a short path.Go to Control Panel > System, and go to the Advanced Tab. Click the Environment variables button. Locate TEMP and TMP under User Variables. Use the Edit button and change the value from its current value, such as %USERPROFILE%\locals~1\TEMP, to a short path on the root of C:, for example, C:\TEMP. Verify both values are set to C:\TEMP, verify that C:\TEMP exists and reboot. Be sure that the directory exists before rebooting, otherwise errors will occur. Attempt the setup again. This time the error should not occur.

Étapes pour reproduire

ID de bogue: NIM059983

Logiciel:

  • ArcGIS for Desktop

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