laptop and a wrench

Bogue

In the Citizen Problem Reporter solution, after saving any of the problem web maps in Map Viewer, the icon thumbnail is replaced with a default map extent picture in the web mapping application.

Dernière publication: July 5, 2022 ArcGIS for Local Government
Numéro d’ID de bogue BUG-000134358
EnvoiOctober 5, 2020
Dernière modificationApril 16, 2025
S’applique àArcGIS for Local Government
Version trouvée10.8.1
Système d’exploitationWindows OS
Version du système d’exploitation10.0
StatutWill Not Be Addressed

Informations supplémentaires

The Citizen Problem Reporter solution has been updated and no longer delivers multiple maps for each problem category. Instead, the category is driven from a CSV choice list, and the corresponding request types are filtered by the category. As a result, this issue no longer occurs in the latest version of Citizen Problem Reporter.

Solution de contournement

  1. Navigate to the following group in ArcGIS Online, https://www.arcgis.com/home/group.html?id=415a2e15e29543268a605eeddec41ff2#overvie .
  2. Open the web map item details of the desired thumbnail.
  3. In the item details, right-click the thumbnail and select ‘Open image in new tab’.
  4. Right-click the image, and click ‘Save image as’ to download.
  5. After saving the desired thumbnails, navigate to the item details for each of the problem web maps on ArcGIS Online, click 'Edit thumbnail', and browse to the image on the computer.

Étapes pour reproduire

ID de bogue: BUG-000134358

Logiciel:

  • ArcGIS for Local Government

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement