laptop and a wrench

Bogue

In ArcGIS Online, a story map with a dashboard embedded as a URL prompts for login from cross-organizational group members.

Dernière publication: July 29, 2021 ArcGIS Online
Numéro d’ID de bogue BUG-000139293
EnvoiApril 22, 2021
Dernière modificationAugust 16, 2024
S’applique àArcGIS Online
Version trouvée9.1
Système d’exploitationWindows OS
Version du système d’exploitation10.0
StatutKnown Limit

Informations supplémentaires

In the test items included in the incident, it looks like an organizational URL (esrips.maps.arcgis.com) is being used to embed the item. Direct login to items using another organization's URL is not supported. However, there is a simple workaround. Please use the generic URL (www.arcgis.com) when embedding any ArcGIS items. This eliminates the situation where the viewer is asked to login to the partner organization, and this is a best practice when sharing content through partnered collaboration, regardless of whether the content being shared is embedded in a StoryMaps or not. Please note that a login prompt may still be shown; however, clicking OK on the prompt shows the embedded content (without the need to re-enter credentials) as long as the generic URL is used to embed the item.

Étapes pour reproduire

ID de bogue: BUG-000139293

Logiciel:

  • ArcGIS Online

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement