laptop and a wrench

Bogue

In an ArcGIS Pro project, signing in to a different portal connection, and running the Analyze in the map service pane returns the error, “Unable to acquire a license from the licensing portal.”

Dernière publication: January 14, 2020 Portal for ArcGIS
Numéro d’ID de bogue BUG-000097077
EnvoiJune 10, 2016
Dernière modificationJuly 31, 2025
S’applique àPortal for ArcGIS
Version trouvée10.4
Système d’exploitationWindows OS
Version du système d’exploitation2012 R2
StatutNon-Reproducible

Informations supplémentaires

When sharing with ArcGIS Pro, analyzers work with the active portal to which you are sharing, which does not necessarily need to be your licensing portal. The problem described in this bug could not be reproduced.

Solution de contournement

Make sure that ArcGIS Pro is signed in (Portal for ArcGIS) and licensed from the same Portal for ArcGIS to analyze map service.  

Étapes pour reproduire

ID de bogue: BUG-000097077

Logiciel:

  • Portal for ArcGIS

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