laptop and a wrench

Bogue

Importing an MXD file into ArcGIS Pro on a VMware virtual machine (VM) results in a crash with a breakpoint exception in win32u.dll.

ArcGIS Pro
Numéro d’ID de bogue BUG-000175109
EnvoiMarch 18, 2025
Dernière modificationJune 24, 2025
S’applique àArcGIS Pro
Version trouvée3.4.2
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutKnown Limit

Informations supplémentaires

This is VMWare issue, with the crash occurring in their software stack and affecting many applications. Their issue has been acknowledged here: https://knowledge.broadcom.com/external/article/383994/applications-using-vmware-tools-125-is-c.html

Solution de contournement

Install VMware Tools 12.5.1 or higher, or implement one of the workarounds developed by the owners of VMware, Broadcom. The workarounds, as described in their knowledge base, include: Disable the use of llvmpipe by adding this virtual machine config option to the VM's VMX file: guestinfo.svga.disableLLVMPipe=TRUE - Set a system environment variable SVGA_ALLOW_LLVMPIPE=0

Étapes pour reproduire

ID de bogue: BUG-000175109

Logiciel:

  • ArcGIS Pro

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