Bogue
If the token shared key for the Portal for ArcGIS site is different from the token shared key in the haconfig.properties file, hundreds of log errors, "High Availability: The Portal sharedkey is not equal to the High Availability site configuration" are generated without a clear reason or resolution.
| Numéro d’ID de bogue | BUG-000121860 |
|---|---|
| Envoi | April 22, 2019 |
| Dernière modification | June 5, 2024 |
| S’applique à | Portal for ArcGIS |
| Version trouvée | 10.7 |
| Système d’exploitation | Windows OS |
| Version du système d’exploitation | 2016 64 Bit |
| Version de correction | 11.2 |
| Statut | Fixed |
Solution de contournement
- Take note of the token shared key in the portaladmin, security, tokens.
- Stop the Portal for ArcGIS windows service (on both systems).
- Access the haconfig.properties file (it is in the UNC/network shared Portal content, items, portal-ha folder).
- Open the haconfig.properties file and edit the: tokenConfig = {\"sharedKey\":\"RANDOMCHARACTERSHERE\"} so that the "RANDOMCHARACTERSHERE" is displaying the token key taken from Step 1. Ensure to leave the slashes in the brackets.
- Start the primary Portal for ArcGIS machine and the standby machine. Confirm that they are running.
- Confirm that the errors have stopped.
Étapes pour reproduire
ID de bogue: BUG-000121860
Logiciel:
- Portal for ArcGIS
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