laptop and a wrench

Bogue

Failover of a highly available Portal for ArcGIS results in a misconfiguration of the pg_hba.conf file on the new primary portal which denies access to the PostgreSQL database.

Dernière publication: July 15, 2017 Portal for ArcGIS
Numéro d’ID de bogue BUG-000099144
EnvoiSeptember 6, 2016
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.4
Système d’exploitationWindows OS
Version du système d’exploitation2012
Version de correction10.6.1
StatutFixed

Informations supplémentaires

The problem turned out to be that the standby portal that is being promoted to the primary was restarted during the promotion. This leaves the machine in an incomplete state.

Solution de contournement

1. Stop the Portal for ArcGIS service on all portals.2. Start the Portal for ArcGIS service on any one of the portals in the highly available site.3. Wait approximately 10 minutes until the portal comes online and assumes the primary role.4. Once the primary is firmly established and working, start the Portal for ArcGIS service on the other portal server in the highly available site.

Étapes pour reproduire

ID de bogue: BUG-000099144

Logiciel:

  • Portal for ArcGIS

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement