BUG-000099144 for Portal for ArcGIS

Numéro d’ID de bogue	BUG-000099144
Envoi	September 6, 2016
Dernière modification	May 31, 2023
S’applique à	Portal for ArcGIS
Version trouvée	10.4
Plateforme serveur	Windows OS
Plateforme client	2012
Version Fixed	10.6.1
Statut	Fixed

Informations supplémentaires

The problem turned out to be that the standby portal that is being promoted to the primary was restarted during the promotion. This leaves the machine in an incomplete state.

Solution de contournement

1. Stop the Portal for ArcGIS service on all portals.2. Start the Portal for ArcGIS service on any one of the portals in the highly available site.3. Wait approximately 10 minutes until the portal comes online and assumes the primary role.4. Once the primary is firmly established and working, start the Portal for ArcGIS service on the other portal server in the highly available site.

Étapes pour reproduire

ID de bogue: BUG-000099144

Logiciel:

Portal for ArcGIS

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Failover of a highly available Portal for ArcGIS results in a misconfiguration of the pg_hba.conf file on the new primary portal which denies access to the PostgreSQL database.

Informations supplémentaires

Solution de contournement

Étapes pour reproduire

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