laptop and a wrench

Bogue

Error "unable to refresh item" is returned when performing analysis using the spatial analysis tools in the Portal for ArcGIS map viewer. This error occurs when ArcGIS Web Adaptor (or any reverse proxy) is on a machine different from the hosting ArcGIS Server.

Dernière publication: March 24, 2017 Portal for ArcGIS
Numéro d’ID de bogue BUG-000096161
EnvoiApril 29, 2016
Dernière modificationMay 31, 2023
S’applique àPortal for ArcGIS
Version trouvée10.4
Plateforme serveurN/A
Version Fixed10.5.0
StatutFixed

Solution de contournement

1. The hosting server should be first federated in Portal for ArcGIS before any other server. The hosting server should be first in the list of Federated servers in Portal.Or2. The hosting server and its web adaptor should be on the same machine together.

Étapes pour reproduire

ID de bogue: BUG-000096161

Logiciel:

  • Portal for ArcGIS

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement

En savoir plus sur ce sujet