laptop and a wrench

Bogue

Engine returns a C++ Library Runtime Error when displaying data that implements IRotationRenderer on machines with an Intel HD 4000 or Intel Graphics Media Accelerator graphics card.

Dernière publication: August 25, 2014 ArcGIS Engine
Numéro d’ID de bogue NIM092183
EnvoiJune 5, 2013
Dernière modificationJune 5, 2024
S’applique àArcGIS Engine
Version trouvée10.1
Système d’exploitationWindows OS
Version du système d’exploitation7 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

No Public Explanation

Solution de contournement

The “Intel Management Components” utility installs 'iCLS Client', which injects itself into the execution of other applications (a standard practice for security-oriented functionality). However, because iCLS Client tries to access its own copy of the system file 'msvcr90.dll', which is not statically linked, it causes a runtime error. The local copy of the runtime doesn’t match the version of the c runtime laid down in the system location in the WinSxS folder, and this triggers the Runtime error message.Multiple options exist to address this:1) Uninstall "Intel Management Engine Components" and update the missing Intel drivers from the Intel site. There have been ~four updates for the HD4000 chipset over its release cycle and the 2nd-to-last one has some known problems (this is a known problem for MS Surface Pro). The newest driver can only be retrieved from from Intel directly - not from a Windows update.2) Contact Intel for a fix for the non-statically linked runtime problem in that utility.

Étapes pour reproduire

ID de bogue: NIM092183

Logiciel:

  • ArcGIS Engine

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement