laptop and a wrench

Bogue

Downloading offline areas fail in ArcGIS Field Maps with error message of "Error downloading map: Error Domain=com.esri.arcgis.runtime.services.error Code=403 "Request Forbidden" UserInfo={NSURL=https://fqdn/server/rest/directories/arcgisjobs/system/synctools_gpserver..." when member has the Data Editor role.

ArcGIS Field Maps
Numéro d’ID de bogue BUG-000166996
EnvoiApril 25, 2024
Dernière modificationOctober 2, 2025
S’applique àArcGIS Field Maps
Version trouvée24.1.1
Système d’exploitationApple iOS
Version du système d’exploitation16.x
StatutIn Product Plan

Solution de contournement

 There are several options:

1. Assign the member a Publisher role or higher privileged role.

a) In this case, the Mobile Worker User Type would no longer be compatible. The Publisher Role requires a Creator User Type.

2. Turn off Virtual directories security enabled.

a) Go to the server admin endpoint > security > config > update > Uncheck the box for Virtual directories security enabled.

b) Note that we do not provide recommendations and this choice is up to your security team.

Étapes pour reproduire

ID de bogue: BUG-000166996

Logiciel:

  • ArcGIS Field Maps

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