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Bogue

Customer care portal will provide an invalid authenticate.resps file when a concurrent use license.txt is uploaded that requests more authorizations than are available.

Dernière publication: August 19, 2020 No Product Found
Numéro d’ID de bogue NIM057865
EnvoiJune 1, 2010
Dernière modificationApril 2, 2025
S’applique àNo Product Found
Version trouvée10.0 Beta
StatutWill Not Be Addressed

Informations supplémentaires

We apologize that we were unable to address this issue within the current product support cycle.  If the issue continues to affect your work in a supported release, please contact Technical Support.

Solution de contournement

Run through the Software Authorization Wizard a second time, requesting licenses again, this time specify the appropriate quantities. Then upload the license.txt to the https://service.esri.com/drm (https://customers.esri.com/index.cfm?event=secureSite) site, the resulting authenticate.resps file can then be used to authorize the ArcGIS License Manager.

Étapes pour reproduire

ID de bogue: NIM057865

Logiciel:

  • No Product Found

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