Bogue
Creator user types in organizations converted from development and testing to organizational plan after the ArcGIS Online June 2024 update are unable to log into ArcGIS Pro, and the error message "The number of licenses assigned to users exceeds the number of licenses available in your organization. Please contact your administrator to reconfigure your organization's licenses." is returned.
| Numéro d’ID de bogue | BUG-000169716 |
|---|---|
| Envoi | August 5, 2024 |
| Dernière modification | November 26, 2024 |
| S’applique à | ArcGIS Online |
| Version trouvée | June 2024 |
| Système d’exploitation | Windows OS |
| Version du système d’exploitation | N/A |
| Version de correction | Planned Release Date: Q3 2024 |
| Statut | Fixed |
Solution de contournement
If there is access to a username that successfully logs into ArcGIS Pro:
- Log in to ArcGIS Pro with the working username.
- Log out.
- Try again with the original username with the Creator user type that was failing. This may fix the issue.
Étapes pour reproduire
ID de bogue: BUG-000169716
Logiciel:
- ArcGIS Online
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