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Bogue

Collector for ArcGIS 10.3.4 (Android) does not replace the Esri reference or World Transportation basemap layer with the ArcGIS Online tiled basemaps URL when downloading a map for offline use, causing the following error: “The service cannot be exported!.” to be returned.

Dernière publication: November 16, 2015 Collector Classic for ArcGIS (Android)
Numéro d’ID de bogue BUG-000091889
EnvoiNovember 3, 2015
Dernière modificationJune 5, 2024
S’applique àCollector Classic for ArcGIS (Android)
Version trouvée10.3.4
Version de correction10.3.6
StatutFixed

Solution de contournement

Use the ArcGIS Online Assistant or ArcGIS Online admin API to modify the URL in the web map basemap item to change the URL to reference ‘<a href="http://tiledbasemaps.arcgis.com/arcgis/rest/services/" target="_blank">http://tiledbasemaps.arcgis.com/arcgis/rest/services/</a>…’ for the World Transportation layer. No redirection is required and the map can be download successfully.

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ID de bogue: BUG-000091889

Logiciel:

  • Collector Classic for ArcGIS (Android)

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