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Bogue

Chrome does not print vector tile layers when the 'Use hardware acceleration when available' setting is not disabled.

Dernière publication: September 3, 2020 Portal for ArcGIS
Numéro d’ID de bogue BUG-000128127
EnvoiJanuary 24, 2020
Dernière modificationApril 22, 2024
S’applique àPortal for ArcGIS
Version trouvée10.7.1
Plateforme serveurWindows OS
Plateforme client10.0
StatutNon-Reproducible

Informations supplémentaires

Esri is unable to reproduce this issue in ArcGIS Enterprise 10.8 and higher, and also unable to consistently reproduce this in previous releases. This may be caused by a combination of browsers, graphics drivers, and the use of ArcMap-based print services. If this issue persists, it is recommended to upgrade the browser to the latest version, upgrade graphics drivers to the latest available version, and ensure that any custom print services are published using ArcGIS Pro.

Solution de contournement

Disable the Use hardware acceleration when available setting in Chrome or use a different browser (for example, Internet Explorer or Mozilla Firefox).

Étapes pour reproduire

ID de bogue: BUG-000128127

Logiciel:

  • Portal for ArcGIS

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