laptop and a wrench

Bogue

ArcMap crashes after updating to the Windows Security patch KB5015807 on an Azure instance running Windows 10 Enterprise for Virtual Desktop v20h2.

ArcGIS for Desktop
Numéro d’ID de bogue BUG-000152424
EnvoiSeptember 19, 2022
Dernière modificationJune 5, 2024
S’applique àArcGIS for Desktop
Version trouvée10.7.1
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

This issue is unable to be addressed within the current product support cycle. If the issue continues to affect the work in a supported release, please contact Esri Technical Support. Note that ArcGIS 10.8.2 is the current release of ArcGIS Desktop and will enter mature support in March 2024 (https://support.esri.com/en-us/products/arcmap/life-cycle). There are no plans to release ArcGIS Desktop 10.9, and it is recommended to migrate to ArcGIS Pro. Refer to Migrate from ArcMap to ArcGIS Pro at https://www.esri.com/en-us/arcgis/products/arcgis-pro/resources/migrate for more information.

Solution de contournement

Choose one of the workarounds provided:

  • Update Windows to the newest security patch.
  • Uninstall the Windows Security patch KB5015807.

Étapes pour reproduire

ID de bogue: BUG-000152424

Logiciel:

  • ArcGIS for Desktop

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