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Bogue

ArcGIS Web Adaptor 11.1 (Java Platform) exceeds the default maximum Java heap space when more than one user is working with Workflow Manager items.

ArcGIS Web Adaptor
Numéro d’ID de bogue BUG-000163591
EnvoiDecember 8, 2023
Dernière modificationAugust 6, 2025
S’applique àArcGIS Web Adaptor
Version trouvée11.1
Système d’exploitationWindows Server
Version du système d’exploitation2019 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

This issue seems to result from an insufficient heap size allocated to the Java Virtual Machine (JVM). The Java heap space is the memory area utilized by the JVM to store objects instantiated by applications; it is the primary memory space utilized by the Java application. If the heap memory is too small for a given application, the out of memory error is returned in logs. Increasing the maximum heap size of the Tomcat server is required to prevent this error.

Solution de contournement

Increase the Java Maximum memory pool used by Tomcat. Depending on how high the value is set, this issue may reoccur. Refer to the image below.

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Étapes pour reproduire

ID de bogue: BUG-000163591

Logiciel:

  • ArcGIS Web Adaptor

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