laptop and a wrench

Bogue

ArcGIS Portal (HA) ver 10.9.1 prompted with the list of errors (Failed to validate license counts. Failed to validate license counts., Failed to validate license counts. java.lang.RuntimeException: org.postgresql.util.PSQLException: Could not find a server with specified targetServerType: master. & Failed to validate license counts. java.lang.RuntimeException: org.postgresql.util.PSQLException: The connection attempt failed.).

Portal for ArcGIS
Numéro d’ID de bogue BUG-000160097
EnvoiJuly 24, 2023
Dernière modificationMay 28, 2025
S’applique àPortal for ArcGIS
Version trouvée10.9.1
Système d’exploitationWindows Server
Version du système d’exploitation2019 64 Bit
StatutNon-Reproducible

Informations supplémentaires

This issue is not reproducible in the current version of ArcGIS Enterprise 11.3 If this issue still impacts your organization, please get in touch with Esri Support Services.

Solution de contournement

The problem is the connection to the license information on the new primary/original standby becomes stale after a failover. Stopping standby and restarting the current primary would fix it. 

Étapes pour reproduire

ID de bogue: BUG-000160097

Logiciel:

  • Portal for ArcGIS

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement