laptop and a wrench

Bogue

ArcGIS Living Atlas Subscriber Imagery layers contained within embedded content are unable to be accessed publicly in ArcGIS Experience Builder which is documented to automatically authorize public access to subscriber content.

Dernière publication: August 1, 2022 ArcGIS Online
Numéro d’ID de bogue BUG-000147912
EnvoiMarch 24, 2022
Dernière modificationAugust 20, 2025
S’applique àArcGIS Online
Version trouvée10.1
Système d’exploitationWindows OS
Version du système d’exploitation10.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

In this case, the embedded content is the Map Viewer. Since the ArcGIS Experience Builder app is being accessed anonymously with no token available, the subscriber content is unable to be accessed as expected. Otherwise, behavior against the purpose of subscriber content definition is expected. The reason why the out-of-the-box map widget within ArcGIS Experience Builder works is that the ArcGIS Experience Builder app allows for confirmation before consuming the application owner's credits whenever a public user uses it. This case is different because it is an iframe related to an external URL (other than ArcGIS Experience Builder itself), which is what the document has clarified. Besides, the official document states about the Esri ArcGIS Experience Builder app, not for a web map (Map Viewer website) inside an iframe.

Solution de contournement

  • Use the URL option to add a new item in ArcGIS Online.
  • Store credentials when adding the item.
  • Add the layers with credentials embedded to the underlying web map so the desired app can be used when shared publicly. 

Étapes pour reproduire

ID de bogue: BUG-000147912

Logiciel:

  • ArcGIS Online

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement