laptop and a wrench

Bogue

ArcGIS Desktop Help does not come up anymore in ArcCatalog and ArcMap.

Dernière publication: August 25, 2014 No Product Found
Numéro d’ID de bogue NIM010730
EnvoiAugust 2, 2007
Dernière modificationApril 2, 2025
S’applique àNo Product Found
Version trouvée9.2
Version de correction9.3
StatutFixed

Solution de contournement

After extensive testing it has been determined this bug is limited to the Windows Server 2003 (32-bit only) operating system. While the solution is still being worked on here are numerous work-arounds for the issue:To open the installed Help: 1. Go to Start > Programs > ArcGIS > ArcGIS Desktop Help. 2. Create a shortcut on the desktop (set the location as: ..\ArcGIS\Help\ArcInfoMain.chm) and use it to launch the installed Help. To open the Web Help: 1. In the applications, click Help menu > Desktop Help Online 2. Go to Start > Programs > ArcGIS > ArcGIS Desktop Help Online. To open Geoprocessing tool Help: 1. In the ArcToolbox window, right click any toolbox or tool and choose Help. This launches the installed Help system.

Étapes pour reproduire

ID de bogue: NIM010730

Logiciel:

  • No Product Found

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement