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Bogue

ArcGIS Administrator is unable to connect to ArcGIS License Manager when network speeds are slow.

Dernière publication: October 17, 2016 ArcGIS for Desktop
Numéro d’ID de bogue BUG-000095676
EnvoiApril 11, 2016
Dernière modificationOctober 20, 2021
S’applique àArcGIS for Desktop
Version trouvée10.4
Plateforme serveurWindows
Plateforme client7.0 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

We apologize that we were unable to address this issue within the current product support cycle. If the issue continues to affect your work in a supported release, please contact Technical Support.

Solution de contournement

Follow the instructions provided in article 000010334 (http://support.esri.com/technical-article/000010334). ArcGIS for Desktop contains licensing enhancements that increase network bandwidth and latency requirements. To resolve this problem, users are strongly recommended to increase network bandwidth or reduce latency to an acceptable level so the license management technology can function correctly. If increasing network bandwidth is not an option, increase the amount of time the program waits for a response from the license manager by configuring an environment variable at the client workstation. Follow these steps: 1. Right-click My Computer. Click Properties. 2. In the System Properties dialog box, click the Advanced tab. 3. On the Advanced tab, click Environment Variables. 4. In the Environment Variables dialog box, under System Variables, click New. 5. In the New User Variable dialog box, enter FLEXLM_TIMEOUT for the name and 1000000 for the value. 6. Click OK to close each dialog box. 7. Launch the ArcGIS for Desktop application. If users are able to obtain a license, the value of 1000000 microseconds (1 second) is sufficient. If users still cannot obtain a license, the steps must be repeated by increasing the value in 1000000 microsecond increments until successfully obtaining a license from the license server.

Étapes pour reproduire

ID de bogue: BUG-000095676

Logiciel:

  • ArcGIS for Desktop

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