laptop and a wrench

Bogue

API error shown in the interface of ArcGIS Hub immediately upon opening the download panel of a dataset item referencing ArcGIS Enterprise hosted services, with an error message of "{"errors":{"message":"Not Found"},"meta":{}}" shown in the JSON response of the download request.

ArcGIS Hub
Numéro d’ID de bogue BUG-000166677
EnvoiApril 11, 2024
Dernière modificationMarch 25, 2025
S’applique àArcGIS Hub
Version trouvéeN/A
Système d’exploitationWindows OS
Version du système d’exploitation10.0
Version de correctionPlanned Release Date: Q3 2024
StatutFixed

Informations supplémentaires

This issue has been resolved through a resolution of BUG-000166924. The root cause of the issue in most cases is that a public item was not properly indexed by the Hub's search index. For instances, where users are still experiencing the issue, it is recommended to follow the workaround for an immediate and long lasting resolution.

Solution de contournement

The Hub site author/Core team member with the necessary privileges has the ability to unshare the ArcGIS Online item created for this service (that is shared with the Hub site Content group that the current ArcGIS Hub dataset item is referencing) from the Hub site Content group, and reshare it again with this Hub site Content group.

 (The site author identifies the related ArcGIS Online item by navigating to the ArcGIS Hub dataset item URL, view in full details and open in ArcGIS Online)

Étapes pour reproduire

ID de bogue: BUG-000166677

Logiciel:

  • ArcGIS Hub

Recevoir une notification lorsque le statut d’un bogue change

Télécharger l’application Esri Support

En savoir plus sur ce sujet

Obtenir de l’aide auprès des experts ArcGIS

Contacter le support technique

Télécharger l’application Esri Support

Accéder aux options de téléchargement