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Bogue

All users in an organization are unable to log in to ArcGIS Collector for Windows.

Dernière publication: August 22, 2022 ArcGIS Collector
Numéro d’ID de bogue BUG-000151709
EnvoiAugust 19, 2022
Dernière modificationJune 5, 2024
S’applique àArcGIS Collector
Version trouvée20.0.1
Système d’exploitationWindows OS
Version du système d’exploitation11.0 64 bit
StatutWill Not Be Addressed

Informations supplémentaires

ArcGIS Collector is no longer receiving app updates. This issue is not addressed. After debugging, it appears the issue is specific to the organization's default spatial reference (7645) being unsupported by this version of ArcGIS Collector. Some newer spatial references may be unrecognized by this legacy app version. Change the organization's default map to an ESRI default or a map in a different spatial reference.

Solution de contournement

Use ArcGIS Collector and ArcGIS Field Maps on iPad and Android devices.

Étapes pour reproduire

ID de bogue: BUG-000151709

Logiciel:

  • ArcGIS Collector

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