laptop and a wrench

Bogue

After upgrading to iOS 11.2.5, Collector for ArcGIS (iOS) eventually stops loading feature services from ArcGIS Server on specific devices when a user is logged in, even though the user can see the services on other devices, regardless of the type of internet connection.

Dernière publication: June 11, 2019 Collector Classic for ArcGIS (iOS)
Numéro d’ID de bogue BUG-000111468
EnvoiFebruary 8, 2018
Dernière modificationNovember 18, 2020
S’applique àCollector Classic for ArcGIS (iOS)
Version trouvée17.0.4
Plateforme serveurApple iOS
Plateforme client11.0x
StatutNon-Reproducible

Informations supplémentaires

Non-reproducible using Collector for ArcGIS (iOS) 19.0.1.

Solution de contournement

Perform any of the workarounds listed below:
  • Change password on ArcGIS Online or Portal for ArcGIS.
  • Remove the user from Portal for ArcGIS, then re-add the user and apply necessary permissions.
  • Factory reset the device.

Étapes pour reproduire

ID de bogue: BUG-000111468

Logiciel:

  • Collector Classic for ArcGIS (iOS)

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