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Bogue

After upgrading to Collector for ArcGIS (for Android) version 17.0.1, the app crashes with the error, "Unfortunately, Collector has stopped."

Dernière publication: August 18, 2017 Collector Classic for ArcGIS (Android)
Numéro d’ID de bogue BUG-000105721
EnvoiJune 8, 2017
Dernière modificationJune 5, 2024
S’applique àCollector Classic for ArcGIS (Android)
Version trouvée17.0.1
Version de correction17.0.2
StatutFixed

Solution de contournement

1. Close Collector for ArcGIS.2. Connect the device to a PC via USB.3. Using Windows Explorer to access the device, navigate to ArcGIS_Collector > offline_data > basemaps.4. Cut and paste any offline basemaps into a folder on the PC.5. Using a process of elimination, paste each basemap folder back into the 'basemaps' folder on the device, and open Collector for ArcGIS between each transfer. 6. Once the problematic basemap(s) have been identified, remove them from the device and re-download if necessary.

Étapes pour reproduire

ID de bogue: BUG-000105721

Logiciel:

  • Collector Classic for ArcGIS (Android)

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