laptop and a wrench

Bogue

After upgrading ArcGIS Enterprise 10.6.1 to ArcGIS Enterprise 10.8.1, computer uploaded images in Sites & Pages break.

Dernière publication: May 7, 2021 Portal for ArcGIS
Numéro d’ID de bogue BUG-000137893
EnvoiMarch 3, 2021
Dernière modificationJune 5, 2024
S’applique àPortal for ArcGIS
Version trouvée10.8.1
Système d’exploitationWindows OS
Version du système d’exploitation2019 64 Bit
StatutWill Not Be Addressed

Informations supplémentaires

This is not something the Enterprise Sites product team can address at this time. In ArcGIS Enterprise 10.8, the Enterprise Sites added the ability to upload images directly from the Sites application, removing the need to upload images via ArcGIS Enterprise. Sites retains the images, but once the edit pencil is clicked the new image handling is referenced which breaks the link to the original image. Our recommendation is to back up existing site resources before upgrading from pre ArcGIS Enterprise 10.8 sites.

Solution de contournement

1. Go to C:\arcgisportal\content\items\<Site ID>\resources.

2. Copy all files except theme.json.

3. Go to C:\arcgisportal\content\items\<Page ID>\resources.

4. If \resources folder does not exist, then create it.

5. Paste items.

6. Refresh broken Page(s).

Videos:

<Example 1 to be uploaded to KA-000025228...>

<Example 2 to be uploaded to KA-000025228...>

Étapes pour reproduire

ID de bogue: BUG-000137893

Logiciel:

  • Portal for ArcGIS

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